Frequently Asked Questions
SHIPPING
Do You Ship Internationally?
Yes, we do ship internationally.
How Long Will It Take To Get My Package?
Normally we process your order the same day and it is ready to be picked up for shipping following day. Within India most of the packages shipped the same day and delivery takes two to three days max.
International delivery time varies from seven to ten business days but International shipping times are subject to external factors nd unforseen delys due to custom clearance and paying of customs duty etc.
What are the domestic/international shipping charges?
We ship to customers worldwide with a reliable carrier network. The shipping charges will be displayed on the pro forms and is based on both the country and the order size.
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What are the import taxes and duties the customer has to pay?
Wherein Import tax and duties are charged on an international shipment, please note that it is the sole responsibility of the customer to pay those taxes and duties and handle all aspects of importation. Auriga Racing does not assist with tax and duty payment or coordinating with the custom department in the destination country.
Wherein a customer chooses not to pay taxes or duties or rejects their packages resulting in the package being abandoned by the carrier,. Please kindly note that Auriga Racing will not refund the order. Similarly, if the order is returned to the sender because a customer has refused to pay tax or duties, we will deduct all the shipping cost from any refund issues.
Can I track my package?
Our carriers offer reliable and timely tracking services. You will be able to follow your shipment throughout its journey with the link provided in your order confirmation.
PAYMENT
What Payment Methods Are Accepted?
We accept payments through all major credit and debit cards including VISA, Master Card and various other payment methods such as Paypal, UPI, Internet banking etc.
Is Buying On-Line Safe?
When you buy from our official website all the payments are processed through safe and secure payment gateways making your online shopping a pleasant experience.
Order & Retunrs
How do I place an Order?
Go to our official website and buy directly from our various product categories. Adding products into your cart is seamless and then follow the order and payments instructions provided through the checkout process.
Do I need an account to place an order?
It is always better to create your own login account with us which helps you in your future orders and keeps you updated with new product launches or discount or offer which are available from time to time. You can also checkout with a guest account.
How Can I Return a Product?
If you are not entirely satisfied with Auriga Racing Products; We're here to help.
Auriga Racing products may be returned within twenty days of delivery if;
The product is not a custom or semi-custom boot made to your own specifications.
The Product (boot) has not been heat molded.
The product is in its original packaging with all the tags intact.
The product has not been used.
You have the receipt or proof of the purchase.